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About Us msgbikes.com are completely dedicated to your total satisfaction. If you have any suggestions or comments please email us at info@msgbikes.com

Making A Purchase Making a purchase could not be easier. Just browse our Catalog, and click on any items that you wish to buy and put them into the shopping cart. After you have finished your selection, click on "Order" and you will be asked for a few details that we need to be able to satisfy the order. We accept credit card payment. If you are shopping from North America or anywhere else, place your order and your credit card company will convert the transaction to US Dollars or your own currency. We accept Visa, Mastercard, Switch and Solo. We do not charge for any item until it is ready to ship. Backordered items are not charged until they are shipped. You may send your credit card information via phone, fax, snail mail or over the Internet.

Shipping And Handling All items are sent next working day, unless otherwise stated by e-mail. All overseas orders will attract a delivery charge. We will e-mail you prior to despatch to confirm the cost of shipping.

Delivery Schedule We will endeavour to despatch your order right away, which you will generally receive in 3 business days . International orders are generally received in 5-10 days, but can take up to 28days.

Back Orders If your item is not in stock, we will back order for you. You will always be emailed with the option to cancel your order if you would rather not wait.

Tax Charges All prices on our website include tax at 17.5%. All orders from outside the EU are able to purchase goods tax free. To calculate the price of the goods without tax use the following formula: Price x 0.851 = Tax free price, in £. We will confirm the tax free price to be charged to your credit card.

Credit Card Security All credit card numbers are encrypted in the software when the order is placed using 128 bit encryption. They are only decrypted after they reach our computer. They are not held in clear text on any web site.

Guarantee We guarantee to replace any goods which aren't suitable. Just contact us first so we know what to expect. Returned goods must be unused and in a saleable condition. Once we've received them back, we will arrange to either credit you (excluding any shipping costs) or replace the goods with a different size or colour, whichever you prefer. We guarantee to replace faulty goods just contact us first so we know what to expect. We'll either credit you (excluding any shipping costs) or replace the goods, whichever you prefer. We guarantee full warranty support on all items just contact us if you have a warranty problem. All goods supplied by msgbikes.com are from official sources within the UK and are covered by the normal manufacturers warranty.

Reaching Us If you need to reach us, please email us on info@msgbikes.com, alternatively, you can call on +44 (0) 1903 752308 or write to us at msgbikes.com 20 Crabtree Lane Lancing West Sussex BN15 9PQ

Privacy Policy msgbikes.com do not disclose buyers information to third parties. Cookies are used on this shopping site to keep track of the contents of your shopping cart once you have selected an item, to store delivery addresses if the address book is used and to store your details if you select the 'Remember Me' option.